OUR MOST COMMON QUESTIONS

QUESTIONS, ANSWERED.

Pricing, scheduling, delivery, usage rights, and how a continuity membership works. If you don't see your question here, the discovery call is the right place to ask.

PRICING & BOOKING

Money, terms and how to book.

  • All of our products are priced as flat fees. No per-image math, no surprise add-ons. Each service page has its published rates. Continuity memberships bundle the most common combinations into a monthly retainer.

  • Almost all of them. Branding portraits are "starting at" rates because scope varies. Event photography and custom commercial work are quoted individually because engagement variability is too high to publish a single number.

  • Continuity members receive tier-based discounts on any additional bookings: 10% for Foundation, 15% for Growth, 20% for Enterprise. Members also receive locked-in preferred rates on standard event coverage. Beyond that, we don't offer first-time or seasonal discounts on standalone sessions.

  • Solo headshot sessions book directly through our online calendar. Corporate engagements — Team Refresh Days, Brand Days, Continuity — start with a 20-minute discovery call to scope the right fit.

DELIVERY & USAGE

WHAT YOU GET, AND HOW YOU CAN USE IT.

  • Our studio is in Fishers, Indiana — used for Express, Signature, and most solo headshot work. Branding portraits, Team Refresh Days, and Brand Days are on-location at your office or another venue you choose.

  • Solid colors photograph better than busy patterns. Bring two or three options if you’re unsure. Get a haircut a week or two before, not the day before. Sleep matters more than makeup. We send a detailed prep guide once you’re booked.

  • Most offices aren't. We arrive 30–60 minutes early to scout, adjust lighting, and reset what we need. Real, working spaces look great when shot well.

  • Always. We arrive with full studio-quality lighting, multiple camera bodies, backdrops where applicable, and backup gear for everything. You don’t need to provide anything but the people and the space.

CONTINUITY MEMBERSHIP

HOW THE MONTHLY RETAINER WORKS.

  • 48-hour delivery on most headshots and Single Sessions. 5 business days for Team Refresh Days. 10 business days for Brand Day finals. Rush delivery is available across all products at +25%.

  • Yes. Additional retouched images are $175 each on Business Headshots and $125 each on Team & Staff sessions. Brand Day image add-ons start at $150 each. We keep raw selects archived for 12 months after delivery.

  • You own full commercial usage rights to every retouched final image. That includes website, LinkedIn, ads, print, careers pages, press kits, investor materials. No per-image licensing. The only thing we retain is the right to feature select work in our own portfolio, and you can opt out of that in writing.

  • Co-branded use (your logo + a partner’s on a joint piece) is covered. If another company wants to use the images in their own marketing independent of yours, that’s a separate licensing conversation.

THE SHOOT

What actually happens on set.

  • Companies that hire on a steady cadence (monthly or near-monthly), refresh leadership imagery regularly, and want to stop scrambling for one-off sessions. Foundation fits 15–40 person teams; Enterprise is built for 120+.

  • Tier upgrades are no-friction — talk to your account contact and we prorate the new rate from the upgrade date. Downgrades are reviewed at renewal.

  • Foundation rolls up to 2 unused images. Growth and Enterprise rollover terms are scoped at signing. Unused on-site visits and Team Refresh Days don’t roll over but can be re-scheduled within the same membership year.

  • Continuity is a 12-month agreement with locked rate guaranteed for that period. After 12 months, membership renews month-to-month and can be cancelled with 30 days' notice.

Didn’t find your answer?

Book a 20-minute discovery call and we'll figure out the right path together.

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